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IBAO president: Technology is slowing brokers down

Posted by pathwayltd on October 18, 2016 at 9:45 AM

“Consumers want things very quickly, and they want things done correctly the first time,” Traci Boland, partner at Ontario West Insurance Brokers and the incoming president of the Insurance Brokers Association of Ontario (IBAO), told Insurance Business.  “We do need the technology from broker management systems, and we need the technology from the companies, so that we can service our clients and be the front-line spokespeople for the companies… and right now that’s not happening,” she explained

Categories: Insurance

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